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Cancellation policy

If you need to cancel your booking:

  • 10 working days(or more) before the event, we will issue a full refund.
  • If you cancel less than 10 working days before the event, we will issue a partial refund and charge you £50.
  • Within 5 days of the event, or if you don’t attend the event, you will not be entitled to any refund.
  • For events requiring an offline refund, contact us to arrange a refund. Please note an an admin fee of £50 will apply.
  • A substitute delegate is always welcome, and this will not incur any cost, but please let us know such changes.

For the Patients First conference, ABPI's Terms and Conditions will apply